World Trade Solution VOF
Version 2.0 – july 2025

This privacy and cookie policy applies to all website visits, transactions, and agreements with:
World Trade Solution VOF, Delistraat 18, 2022 ZB Haarlem, The Netherlands.
Chamber of Commerce: 65403649 | Email: [email protected] | Phone: +31 (0)23 526 8968

1. We Respect Your Privacy

We place great importance on protecting your personal data. This policy explains how we handle your data, the purposes for which we process it, and how you can exercise your rights.

2. What Personal Data Do We Process?

We only process personal data that you provide to us directly or that we obtain through your use of our services and website. This includes:

• First and last name

• Address details

• Email address

• Phone number

• IP address

• Technical browser and device information

• Website visit and click behavior

• Cookie ID

For business transactions, we may also process your company name, VAT number, and Chamber of Commerce registration details.

3. Why Do We Process Your Data?

We process your personal data exclusively for the following purposes:

• Providing access to our websites

• Executing agreements and fulfilling orders

• Customer service and handling contact requests

• Relationship management and customer communication

• Compliance with legal obligations (e.g., tax retention requirements)

• Marketing purposes (only with your consent)

• Analyzing and optimizing our website and services

4. Legal Grounds for Processing

We process personal data based on one or more of the following legal grounds:

• Your consent

• Performance of a contract

• Legal obligation

• Legitimate interest (e.g., fraud prevention or improving our services)

5. Data Retention

We do not retain your personal data longer than necessary for the purposes for which it was collected, unless we are legally obligated to retain it longer (e.g., for tax or administrative obligations).

6. Disclosure to Third Parties

We only share your personal data with third parties when strictly necessary, such as:

• IT service providers (e.g., hosting and email providers)

• Payment service providers

• Marketing partners (only with your consent)

• Government authorities (if legally required)

We sign data processing agreements with these parties to ensure the protection of your privacy.

7. Cookies and Similar Technologies

Our websites use cookies and similar technologies for the following purposes:

a) Functional cookies
Essential for basic functionality of the site, such as login, shopping cart, and user preferences.
Example: session cookies, cookie consent cookie.

b) Analytical cookies (with privacy-friendly settings)
To gain insights into the usage of our website, e.g., via Google Analytics (with anonymized IP addresses).
Example: _ga, _gid, _gat

c) Marketing cookies (only with consent)
For personalized advertisements via platforms such as Google Ads, Meta/Facebook, or remarketing campaigns.

Cookie Management
Upon your first visit, we request your consent via a clear banner. You can change your preferences or delete cookies at any time via your browser settings.

8. Data Security

We implement appropriate technical and organizational measures to protect your data against loss, unauthorized access, or misuse. Only authorized employees have access to personal data, and only when necessary.

9. Your Rights

You have the right to:

• Access your personal data

• Correct inaccurate data

• Request deletion of your data (“right to be forgotten”)

• Restrict processing of your data

• Data portability

• Withdraw consent (if processing is based on consent)

• Object to data processing

You may submit your request to: [email protected]. We will respond within 30 days.

10. Complaints and Supervisory Authority

If you have a complaint about how we process your personal data, we are happy to assist you. You also have the right to lodge a complaint with the Dutch Data Protection Authority via www.autoriteitpersoonsgegevens.nl.

11. Changes

We reserve the right to amend this privacy policy. The most current version is always available on our website. We recommend reviewing this policy regularly.

Last updated: july, 2025